An absolute commitment in every engineered piece
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Our Focus
Quality – integrated into every project we deliver
“At Tessolve, our mission is to deliver high quality, value adds engineering solutions and products to our customers. Our Quality processes are world class and closely integrated with Project delivery and not treated as an afterthought. We continuously invest in upgrading and automating our Quality systems to ensure zero defects and exceed customer expectations!”
Srini Chinamilli, CEO, Tessolve
Quality Policy
Staying true to first-pass product delivery
We are committed to meeting and exceeding customer expectations by delivering quality solutions and customer service. We strive hard to continually improve the quality of services through skill upgrades and teamwork.
Our Quality Pyramid
Efficient quality management system –
Comprises a four-level system. All our departments are governed by a set of Procedures, Processes based on the system, with each parameter meticulously followed by all employees in the organization.
Our Quality Manual
Written to adhere to the International Organization for Standardization requirements, our quality manual is a well-documented representation of Procedures, Guidelines, Instructions, and Checklists, drafted to meet customer expectations.
Our process & checklist are prepared on 100 person-hours of invaluable practical experiences of our project team. We update the process & Checklists at regular intervals for continuous improvement.
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The Process We Follow
Benchmarking deliverables at every stage
- QMS system complying with ISO9001 followed in the organization since 2004
- Regular Coordination with Internal & External Suppliers by the project team to provide quality-assured output within a stipulated time
- Process tracking & monitoring by internally developed tools
- Defined Quality stages & checks by dedicated QA Personnel to ensure Quality output to the customer
- Committed to Continuous improvement through training & Knowledge update
- Structured 8D process followed for handling Customer complaints
- The FMEA process followed based on customer requirements & automotive projects
- EN9100 standard tracked for Aerospace projects
- NABL-accredited Reliability laboratory
- Net promoter score (NPS) followed for measuring customer satisfaction
- An active member of IPC, the Industry adopted standard for PCB
Certifications
Instances of our recognized quality practice
ISO9001:2015: We are ISO 9001:2015 certified
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EN9100: Our Embedded team is ISO9001 & EN9100 Quality certified
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With Every Delivery
Quality is assured by the Tessolve team
Our team of Quality Professionals verifies the deliverables against the standard checklist at various stages to ensure that deliverables meet our benchmarks and customer specifications. They act as customers confirming that deliverables are quality assured with our set procedures and checklists, helping assess all critical aspects of project benchmarking.